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Human Factors and Pipeline Performance

Final PHMSA Control Room Management Rule Issued – December, 2009

Have you reviewed the final control room management rule?

Pipeline Performance Group is working with clients who want to develop and implement their control room management plans.  We work with you to address the following issues:

  • Roles and responsibilities of controllers

  • Communication practices with controllers, field operations, and management

  • SCADA displays and how changes are addressed

  • Alarm management plans

  • Shift schedules and how some schedules contribute to fatigue

  • Procedures and whether they help or hinder controllers

  • Process for normal, abnormal, emergency, and alarm procedures

  • Workload of critical and non-critical tasks

  • Safety culture (a just, learning culture balances safety and accountability

  • Error management and error reduction practices

  • Lessons learned program to include “near miss” reporting

  • Work environment and ergonomics

  • Training

We believe that a company should have an “Operations Philosophy” that addresses human performance. The philosophy guides the development of policies and procedures.

A driving impetus for this rule is the risk from controller fatigue. A company must include “a maximum limit on the hours of service established by the operator for individuals employed as controllers in a control center for the pipeline.”  Pipeline Performance Group incorporates fatigue research, circadian rhythms, and sleep and rest requirements into our fatigue management risk assessment.

Pipeline Performance has the experience and expertise to address human performance so you can improve operational performance in the control room and other areas of operations and management. Contact us to discuss and schedule the development of your control room human factors plan.  

Develop Your Control Room Management & Human Factors Plan


Defeat The Dirty Dozen

 

2010 Calendar Available (order here)

2010 Calendar available

in Spanish and in Chinese!

Sign up for our "hands on" workshop.  For 5 or more participants we can deliver this onsite at your company.  For more information about workshops, training, and other resources about The Dirty Dozen, contact info@pipelineperformancegroup.com

 

Watch our Defeat the Dirty Dozen Video  on You Tube

Pipeline Performance Group Articles

 

Lack of Communication Charles Alday

-------------------------------------------------------Lack of Assertiveness Charles Alday

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Lack of Awareness   Charles Alday

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 Pressure   Charles Alday

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Complacency  Charles Alday

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Distractions  Charles Alday

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Fatigue  Charles Alday

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Stress.  Charles Alday

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Focus On Error Factors In The Control Room Urged By Industry Veteran.  Pipeline & Gas Journal, Nov 2009

http://pipelineandgasjournal.com/focus-error-factors-control-room-urged-industry-veteran

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Dirty Dozen API October 2009

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Human Factors and Pipeline Safety:

PHMSA Proposed Rule

By Charles Alday and Michele Terranova, Pipeline Performance Group | April 2009 Vol. 236 No. 4

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Presented "Fatigue Mitigation: Implications of Control Room Management Rule"  in April 2009 to the  American Petroleum Industry Pipeline Conference.

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Presented "The Dirty Dozen Causes of Errors and Accidents" to the Georgia Pipeline Safety Seminar  (April 2009). 

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Alarm Handling Michele Terranova, Ph.D.

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Computer Interfaces Michele Terranova, Ph.D.

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Ergonomics  Michele Terranova, Ph.D.

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Human Capabilities and Limitations  Michele Terranova, Ph.D.


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