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Final PHMSA Control Room Management Rule
Issued –
December, 2009
Have
you reviewed the final control room management rule?
We believe that a company should have an “Operations
Philosophy” that addresses human performance. The
philosophy guides the development of policies and
procedures.
A
driving impetus for this rule is the risk from controller
fatigue. A company must include “a maximum limit on the
hours of service established by the operator for individuals
employed as controllers in a control center for the
pipeline.” Pipeline Performance Group incorporates
fatigue research, circadian rhythms, and sleep and rest
requirements into our fatigue management risk assessment.
Pipeline Performance has the experience and expertise to
address human performance so you can improve operational
performance in the control room and other areas of
operations and management. Contact us to discuss and
schedule the development of your control room human factors
plan.
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Pipeline Performance Group is working with clients who want
to develop and implement their control room management
plans. We work with you to address the following
issues:
Communication practices with controllers, field
operations, and management
SCADA displays and how changes are addressed
Alarm management plans
Shift schedules and how some schedules contribute to
fatigue
Procedures and whether they help or hinder controllers
Process for normal, abnormal, emergency, and alarm
procedures
Workload of critical and non-critical tasks
Safety culture (a just, learning culture balances safety
and accountability
Error management and error reduction practices
Lessons learned program to include “near miss” reporting
Work environment and ergonomics
Training
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