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Charles Alday
Charles Alday is the Founder and Principal Consultant with
Alday Consulting Services, Inc. Before beginning
the consulting firm, Charles was Operational Excellence
Manager with Colonial Pipeline Company. Charles worked for
Colonial Pipeline Co. for thirty years and has worked n the
pipeline industry for forty-three years.
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Michele Terranova
Michele
Terranova is the Founder of
TerraNova. She holds a Ph.D. in
Industrial/Organizational Psychology with a major in Human
Factors from Old Dominion University. Michele has worked in
a vast array of environments, from the operating theater of
a brain surgeon to the deck of an aircraft carrier.
Michele
has held previous positions as the Director of Human Factors
Research at Concord Associates, Inc. and Senior Research
Scientist at The Oak Ridge National Laboratory.
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Charles has
received an award for “creating, sustaining, and maintaining
operational excellence,” which he shared with all the people
on the frontlines who do the hard work.
Some of Charles' publication:
Presented "Fatigue
Mitigation: Implications of Control Room Management Rule"
in April 2009 to the American Petroleum Industry
Pipeline Conference.
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Presented "The
Dirty Dozen Causes of Errors and Accidents" to the Georgia
Pipeline Safety Seminar (April 2009).
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"Common Sense is Not So Common" in The Systems Thinker.
September 2005.
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She has over 20 years experience in Human Factors and User
Interface Design. Michele has been involved in analysis,
design, and evaluation of web sites and interactive systems
in transportation (public and commercial), nuclear,
military, and government.
Her work has been sited in the
following:
Forrester Research, Inc. (Jan
2008) "Where To Get Help With Usability Testing."
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Forrester Research, Inc. (May
2002) "Best Practices For Usability Testing."
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Forrester Research, Inc. (Feb
2005) "Where to Get Help with Persona Projects."
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Lori Ahr
Lori Ahr is a
facilitator in team leadership,
communications and product assessment. She has worked
extensively in developing programs to enhance leadership and
communication in corporations. She has led leadership
programs with companies such as Aflac, CDC, Wilmington
Trust, Bellsouth Mobility, Sprint, and Georgia Pacific.
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Lori has conducted
usability studies with The Terranova Group, Inc. for GALILEO
(Georgia Board of Regents), the National Institute of Mental
Health (with Pediatricians and Family Practitioners), LG
Phones, and with IntegraSys (Requirements study for Human
Resource Application for Caribbean Businesses). Lori
holds a B.S. in Psychology from Florida State University. |
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