Pipeline Performance Group has worked or is working
with over 20 companies in 19 control centers on control room
assessments, development of Control Room Management (CRM)
plans, implementation of CRM plans, new control room design,
workload assessments, and training on several subjects.
They are working with ten companies on fatigue risk
management plans and twenty-one companies providing fatigue
management educational materials to twenty-four companies.
These companies are located in Georgia, Texas,
Louisiana, Oklahoma, Arkansas, New Jersey, California,
Kansas, and Pennsylvania, as well as Alberta Canada.
In addition, , the company has provided controller training,
procedures, and consulting for the Beijing Oil and Gas
Control Center of PetroChina.
The company is the only
human factors consulting company that applies practical
pipeline shift work experience, control room management and
consulting experience, and doctoral qualifications to the
development of control room management plans, pipeline human
factors consulting, and fatigue risk management programs.
In the past five years, we have:
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Developed operating procedures and/or evaluated procedure
programs
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Developed training materials and conducted training for
American, Canadian, and Chinese pipelines
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Developed job descriptions and job performance criteria
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Reviewed and advised on shift schedules, using fatigue
modeling software
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Developed and delivered fatigue management training and
educational materials
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Developed control center design criteria and layout
assistance
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Performed assessments of control room ergonomic,
environmental, and spatial factors
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Developed and implemented CRM plans
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Developed procedures for backup SCADA tests, evacuation
plans, point to point tests, alarm management
·
Assisted in development of display standards for SCADA
displays in control rooms
·
Served on the API committee that developed API Recommended
Practice 1167 for alarm management
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Performed human factors and organizational assessments of
control center organizations
·
Performed workload analyses to determine if workload is
acceptable or not
·
Worked with pipeline operations on safety-related and
organizational improvements |
Charles Alday
Charles has 45 years of experience in pipeline construction,
operations, maintenance, management and consulting. For the
last six years of his 30 year career with Colonial Pipeline
Co. he worked with people and teams in all parts of the
organization as leader of Colonial’s Operational Excellence
program – designed to eliminate pipeline leaks, spills, and
errors. A human factors program was a critical component of
Operational Excellence. Charles has provided human factors
and organizational consulting with many pipeline companies,
including comprehensive analyses of eight pipeline control
centers. He led or participated in task analysis, time and
task workload study, cognitive workload study, and alarm
study at Colonial Pipeline. Charles is a regular presenter
at Southern Gas Association, American Gas Association, API
Pipeline Conferences and Control Room Forums and other
industry meetings on topics related to fatigue, workload,
and training and works closely and maintains close
relationships with control rooms and PHMSA regarding Control
Room Management (CRM) compliance and best practices.
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 Michele Terranova
Michele holds a Ph.D. in
Industrial/Organizational Psychology with a major in Human
Factors from Old Dominion University. Michele, with 20 years
experience in Human Factors and User Interface Design, has
worked in a vast array of environments, in nuclear,
military, aviation, and process control. Michele has held
previous positions as the Director of Human Factors Research
at Concord Associates, Inc. and Senior Research Scientist at
The Oak Ridge National Laboratory. Michele has been involved
in analysis, design, and evaluation of web sites and
interactive systems in transportation (public and
commercial), nuclear, military, and government. She has done
human factors consulting and training with eight pipeline
companies. This includes the ergonomic design of a new
control center, alarm management analysis and plan for
reduction of alarms, SCADA display evaluations, human
factors assessments, and workload studies.
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Sarah Acton
Sarah
Acton holds a Masters degree in Experimental Psychology
with a focus on Human Factors Engineering. She has 11
years of experience in Human Factors designing for
situation awareness and transportation safety in both
the Military and Transportation Industry. Sarah has
completed several fatigue, alarm, and workload studies
for the US Coast Guard, the Army and the Federal
Railroad Administration. She has worked with six
pipeline control centers in 2011.
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Ali Gibson is a results-oriented executive
experienced in strategy, business development, operations,
project management, process improvement and team
leadership. At Colonial Pipeline Co., she served as the
Leader, Products Movement and Customer Relations & Member of
Operations Leadership Team (2002-2004); Business Development
Manager (2001-2002); Mergers & Acquisitions Coordinator
(2000-2001); Associate Operations Manager (1999-2000); Chief
of Staff to the Senior VP & COO (1998-1999); Customer
Relations Coordinator (1996-1998). Her experience in
petroleum, transportation, supply chain, manufacturing,
emerging technology and international events management
provides additional benefits to Pipeline Performance Group.
She had a proven track record leading cross-functional teams
to execute complex and transformational initiatives. Ali is
a self-driven team player who thrives in dynamic
environments requiring flexibility, creativity, problem
solving and innovation. |
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