Determining the correct amount of workload is critical in a safe and efficient working environment. Our professional consultants have years of education and experience in assessing workload.

Our experts at the Pipeline Performance Group will:

Assess current shift work with your Pipeline Operations Crew
Sit down with your workers and discuss their shifts, tasks and what, if any, errors occur during their time on the clock
Customize the work load for your team to maximize their time with as few errors as possible

Ultimately, we want your Pipeline Operations Crew to operate as a well-oiled machine.

Pipeline Performance Group Articles

Fatigue. Charles Alday

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Stress. Charles Alday

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Dirty Dozen API October 2009

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Human Factors and Pipeline Safety:

PHMSA Proposed Rule

By Charles Alday and Michele Terranova, Pipeline Performance Group | April 2009 Vol. 236 No. 4

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Presented "Fatigue Mitigation: Implications of Control Room Management Rule" in April 2009 to the American Petroleum Industry Pipeline Conference.

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Presented "The Dirty Dozen Causes of Errors and Accidents" to the Georgia Pipeline Safety Seminar (April 2009).

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Alarm Handling , Michele Terranova, Ph.D.

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Computer Interfaces Michele Terranova, Ph.D.

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Ergonomics Michele Terranova, Ph.D.

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Human Capabilities and Limitations Michele Terranova, Ph.D.

Stress is directly linked with an employee’s work load. By definition, stress is any demand that requires us to adapt our behaviors to match them. In other words, if the work load is too high, the employee will often attempt to work faster to complete a task. This will cause mistakes to occur because the employee does not have the appropriate amount of time in which to complete the work correctly. There is a trade-off between accuracy and speed. In contrast, if the workload is too low, the workers tend to become complacent and will make errors due to inattentiveness. Quite simply, they get bored and quit paying attention to the work at hand.