Every company should have operating procedures in place. Those procedures should be validated to ensure they are clearly defined and understandable by the controllers under normal, abnormal and emergency operating conditions.

Our experts at the Pipeline Performance Group will:

Evaluate your current operating procedures
Test them with controllers and operators under different operating conditions
Develop a structured process to communicate and train personnel on new and existing procedures
Provide training support during the implementation of procedures
Develop a process to establish and maintain operating procedures

Pipeline Performance Group Articles

Fatigue. Charles Alday

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Stress. Charles Alday

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Dirty Dozen API October 2009

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Human Factors and Pipeline Safety:

PHMSA Proposed Rule

By Charles Alday and Michele Terranova, Pipeline Performance Group | April 2009 Vol. 236 No. 4

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Presented "Fatigue Mitigation: Implications of Control Room Management Rule" in April 2009 to the American Petroleum Industry Pipeline Conference.

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Presented "The Dirty Dozen Causes of Errors and Accidents" to the Georgia Pipeline Safety Seminar (April 2009).

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Alarm Handling , Michele Terranova, Ph.D.

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Computer Interfaces Michele Terranova, Ph.D.

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Ergonomics Michele Terranova, Ph.D.

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Human Capabilities and Limitations Michele Terranova, Ph.D.