Every company is only as successful as the people they employ. Controllers possess different personalities, interests, and skills.

Our experts at the Pipeline Performance Group understand the need to address individual factors that affect performance. We partner with you to:

Define controllers' roles and responsibilities
Determine a process to involve controllers in planning and implementing changes in operations
Evaluate and develop communication procedures between controllers and field personnel
Establish a process to review controller qualifications, abilities and performance metrics

We determine the best avenue to maximize every aspect of your team.

You employ the very best and we will guide you to develop a successful working environment.

Pipeline Performance Group Articles

Lack of Communication Charles Alday

Lack of Assertiveness Charles Alday

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Lack of Awareness Charles Alday

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Pressure Charles Alday

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Complacency Charles Alday

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Distractions Charles Alday

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Fatigue Charles Alday

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Stress. Charles Alday

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Focus On Error Factors In The Control Room Urged By Industry Veteran. Pipeline & Gas Journal, Nov 2009

http://pipelineandgasjournal.com/focus-error-factors-control-room-urged-industry-veteran

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Dirty Dozen API October 2009

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Human Factors and Pipeline Safety:

PHMSA Proposed Rule

By Charles Alday and Michele Terranova, Pipeline Performance Group | April 2009 Vol. 236 No. 4

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Presented "Fatigue Mitigation: Implications of Control Room Management Rule" in April 2009 to the American Petroleum Industry Pipeline Conference.

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Presented "The Dirty Dozen Causes of Errors and Accidents" to the Georgia Pipeline Safety Seminar (April 2009).

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Alarm Handling , Michele Terranova, Ph.D.

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Computer Interfaces Michele Terranova, Ph.D.

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Ergonomics Michele Terranova, Ph.D.

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Human Capabilities and Limitations Michele Terranova, Ph.D.

Copyright © 2010 Pipeline Performance Group